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"I have been with the Billing Connection of Southern Oregon (BCSO) for 5 years now. They have made my business successful. Brenda and Susan are very friendly and professional. Their staff is also competent and cheerful. When choosing a billing company, it is important to find someone who you can trust and feel good in your heart about. I have had this experience with them. If you need to talk to me in reference to BCSO, I would be happy to do so for them. It has been a great pleasure and experience working with BCSO, and I recommend them to you!
Mike Pennington MSPT/Owner Turning Point Physical Therapy
“What can I say? Thank You! Billing Connection of Southern Oregon has exceeded my expectations. The decision to move our accounts from our previous billing service to BCSO was not an easy one. The thought of a slow-down in our collections due to a move was a great concern however the end result was seamless. No stone goes unturned under the watchful eye of you and your staff. Our collections have increased as a results of the competent and mindful individuals working on our accounts. It has been a pleasure to work with you, and I look forward to a continued prosperous relationship."
Vista Pathology, PC
As a physician in the former Medford Clinic, I worked with Susan Marquess since 1985, and with Brenda Anderson since 1996.
They were very effective managers of various business office functions and supervised dozens of employees in their departments. They interacted with physicians with poise and confidence even though they were very young at the time.
When the Medford Clinic closed at the turn of the century, they opened the Billing Connection of Southern Oregon. I have been a very satisfied client since their inception. I have a solo, referral practice of gynecology. Their office does all of my billing and soft collections. Their service to me and my patients has been extraordinary.
The phone calls to my office relating to billing questions are minimal. If they find ways that I can more effectively code for my services, they let me know promptly. Surprisingly, I have never heard a single complaint from my staff or my patients despite the stressful interactions that at times must occur.
Brenda, Susan and their staff are exceedingly professional and caring both for the task at hand and for the patients who are sometimes in difficult financial situations. If there are patients in need of some consideration related to their bill, they tell me and adjustments can be made. If patients are recalcitrant and need to be referred to collections they let me know in a timely fashion and delineate clearly the efforts that they have expended to collect.
BCSO is an invaluable business partner for me. I encourage any medical office to hire them and I am confident that you, your staff and your patients will be equally as pleased.
Best to you Brenda and Susan
Paul W. Schroeder, MD, FACOG
"Renal Care Consultants, PC hired Billing Connection of So OR on a project basis for a period of five months. During that time, BCSO successfully reduced our aged A/R and noticeably improved our cash flow, concurrently providing us with a cost effective solution to our medical billing needs. Brenda Anderson and Susan Marquess embody the "full meal deal". They proved themselves to be professional, trustworthy and highly knowledgeable business partners.
I would endorse the BCSO team without hesitation."
Practice Administrator, Renal Care Consultants PC